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Infobip Trustpilot reviews

Notification & customer messaging platformsinfobip.com

Trustpilot reviews of Infobip

1 critical0 mixed1 positive

Most critical first. Last updated 2026-10-20.

Criticaltrustpilot

Read Customer Service Reviews of infobip.com

Infobip Reviews | Read Customer Service Reviews of infobip.com ... # Infobip Reviews ... Their SMS rarely reach the destination, their support is poor. They are not really solving any issue you report with them at all. ... They charge you for user license yet the number can't be used to reply conversations on Infobip. ... Infobip is a global AI-first cloud communications platform that enables businesses to create connected customer experiences across marketing, sales, and support - from a single, natively built platform. ... NO support from infobip whatsoever. ... I wanted to integrate Infobip TXT service with Microsoft Dynamics, I setup the integration, but the texts were getting as far as Infobip and stopping, even for verifies numbers, I raised a support request but nothing back from them in over 3 weeks, so I moved on! ... Never in my life have I ever dealt with a worse platform than Infobip. My whatsapp number that I purchased from Infobip was not verifying through their platform despite being a number bought from them. The number was useless to me without verification and unfortunately Infobip's support was clueless as to what was happening. ... Clearly InfoBip had been wasting my time so that it would be too late for me to get a refund through PayPal.

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Positivetrustpilot

Twilio Reviews | 4 of 46 - Trustpilot

Some reviewers were not happy with the complex verification processes, describing endless rejections, confusing guidelines, and a complete lack of transparency from the company. ... ### Infobip infobip.com

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