Infobip Reviews 2026: Details, Pricing, & Features
find out how Infobip works for a business like yours. ... ###### Profile Status Infobip is a global AI-first cloud communications platform that enables businesses to create connected customer experiences across marketing, sales, and support - from a single, natively built platform. Through one platform, Infobip delivers omnichannel engagement, identity, authentication, and contact centre solutions across SMS, WhatsApp, Email, Viber, Voice, and more helping brands simplify customer communications, drive growth, and improve loyalty. ... ### Infobip Reviews (60) ... ### Infobip Reviews (60) ... The intuitive interface and strong customer support enhance the overall experience, although some users note that **response times for support** can be slow at times. ... What do you like best about Infobip? ... What do you dislike about Infobip? Numbers we were using on live product were so called “cancelled” by us but never were it was a problem in their system. They did not own up to this and blamed us repeatedly. We were not helped and had extreme risk for paying clients because of this. ... What do you like best about Infobip? I love that Infobip is not very expensive. ... What do you dislike about Infobip? ... What do you dislike about Infobip? ... What do you like best about Infobip? ... Their Infobip API and integrations also make it easy to connect with internal systems like CRMs or core banking platforms. ... What do you dislike about Infobip? ... What do you dislike about Infobip? ... What do you like best about Infobip? ... What do you dislike about Infobip? ... What do you dislike about Infobip? ... What do you like best about Infobip? Infobip allows you to take control of your Marketing campaigns, offering you solutions as your company needs; this ensures that as your business demands more tools, you can have them without hiring another Marketing platform. ... What do you dislike about Infobip? The customer service offered by infobip could be improved, the response times are very slow, it takes up to 3 days to solve technical problems, that is a long time to not be able to execute pending campaigns, the sales representative frequently changes, which makes you have to explain your process again to the new person who is in charge of your account.
View original on g2