Read Customer Service Reviews of knock.com | 10 of 10 - Trustpilot
I even questioned Knock on the “missing of the closing date” issue and was assured that processes have improved. Well, Knock missed one closing date and looks like they’re about to miss another one !! ... At this point, I think Knock just doesn’t want to do business! ... We are now 2 days past the 2nd scheduled closing date and I haven’t received an update from Knock. ... The concept of Knock is great but the execution of the concept was terrible in my experience. Opportunity for Knock internal process improvements! ... after submitting the earnest money and paying for the inspections and appraisal ( knock requires you pay that upfront out of pocket). ... However, this was only an option for me because I was told Knock allows you to recast your loan terms after the sale of your home and 60 days has passed.2) I would be able to take our profit from that sale and apply it the principal and get my monthly payment and equity to a comfortable range...seemed like a great plan from Knock. ... I was told that never happens and they would not be selling my loan before I could recast ...7 days later I received a notice from another bank welcoming me as a client since they had just purchased my loan form Knock! ... We decided to try Knock as the concept of buying without a downpayment was appealing. ... Knock Lending waited until the day before closing to request the documents needed. ... Knock Lending had access to the condominum association budget since early in the process and they were unable to notify us of the fact that reserves were low and we would have to give a 25% downpayment. ... The last straw was when our title company's lawyer reached out to us to warn us that knock was attempting to put a lien on the property we were selling, which would have meant us losing our cash buyer. ... In summary, please avoid knock, they are untruthful and disorganized, and you may lose your home as well as the future property you are contemplating buying.October 10, 2021Unprompted review my fiancé and I were very excited to work with knock. ... When we thought it was over, the night before we were going to close on our house a knock rep. ... knock never apologized or expressed remorse for their unprofessionalism and lack of diligence not only for this instance but through out the entire processes.
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